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What to expect

What to expect

When you arrive at The GUIDE Clinic, take a seat in the waiting room next to Reception and you will be allocated a ticket number according to your seat number.

Generally people are seen in this order, however, please bear in mind patients already booked in for return appointments are seen before "walk-in" patients, emergencies will also be prioritised ahead. Don't be surprised if you are number 1 in the queue and not seen first.

Fill in your registration form carefully. It is important to fill out your correct contact details, these will be required to phone you with results if necessary. You need to give an Irish mobile number in order to be tested in this clinic so that we can contact you if necessary. Part of the form asks you questions about your reason for attending. These may range from, "I have no symptoms, but would like a check up", to "It hurts when I urinate" or "I have a discharge". Please take time to answer as accurately as possible as this will ensure you are seen by the correct health care provider. All your information is strictly confidental.

You will be allocated an approximate time slot at which you will be seen. We do our best to see you at that time but sometimes there are delays due to the heavy demands on our service. Feel free to leave and grab a coffee in the main hospital before coming back at your time slot, this may make the time pass quicker.

You will be provided with a unique hospital number. It is important to keep a record of this number for future contact with us.

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